Cancellation policy

ORDERING

How do I make a purchase?

·      To place an order, make sure you are logged in to your D.O.G. account or create a new account.  

·      Use the search bar to search for products. 

·      To add the product to your cart, click on the red button that says, “Add to Cart.” 

·       After you add something to your cart, you can keep shopping or check out.

·       On the checkout page, add or select your shipping address, select your payment method.

·       Before you place your order, review the items in your cart.

·       When you’re ready, click the red button “Place Order.” We’ll send you an email confirming your order. 

How do you use Promotion Codes?

·      To use a Promotion Code, enter the Promotion Code into the "Promotion Code" field in the Cart or at Checkout. 

• Your discount will be automatically applied to your order when you meet stated Promotion Code requirements.

 

What information do I need to check out?

·      Checkout is fast and secure. Enter your shipping address and payment method, then place your order!

 

What forms of payment do you accept?

·      At doonlygoodpet.com, we accept all major forms of credit cards.

• Apple Pay
• G Pay
• Shop Pay

 

When will my payment method be charged?

·      Your payment method will be charged automatically when your order ships. 

·      You may see a pending charge for the total amount of the order when the order is placed . The pending charge will disappear 24 to 48 hours after your order ships.