Frequently Asked Questions

For dog lovers who are dissatisfied with low quality and unhealthy pet products, Do Only Good Pet fillets meat jerky treats, biscuits, meal topper, pumpkin and wellness product are made with ethically and sustainably sourced ingredients that promote better health and longevity for your dogs.

• All our products are made in small batches and hand packed in our own California FDA registered kitchen.
• We are 100% transparency with Source Verification™, we know where our product ingredients come from. 
• Our products are formulated and reviewed by Dr. Randall Johnson, a registered professional animal scientist, a diplomat in the American College of Animal Nutrition, a professional member of the Institute of Food Technology, the American Society of Animal Science, and the American Association of Veterinary Nutrition (additional information on request).

100% ingredient transparency (Source Verification) we know and share the sources of all our ingredients.

• All D.O.G. ingredients are ethically, and sustainability sourced and help promote the health of the food chain.
• Our sweet potato treats are organic and sourced from California organic farms.

All our products are made in the U.S.A. in small batches and hand-packed in our own California FDA registered kitchen.

• No artificial ingredient, preservatives, coloring or genetically modified ingredients are in our products. 
• We know where our product ingredients come from, and they are sourced to  promotes sustainability and the health of the food chain.

• Natural, Healthy, and Nutritious
• It is much easier with a single protein treat to determine if dog has allergies or intolerance to specific proteins.
• Rich in essential nutrients, our high-quality human-grade proteins enhance muscle maintenance, energy, and overall health.
• Palatability most dogs find all-meat treats highly palatable, which can make them an effective high value training reward or a means to encourage picky eaters.

100% human-grade Beef Liver, Beef Heart, Chicken, Pork, and Turkey!

• Air-drying removes the moisture naturally preserving the true flavor of the meat and a long and stable shelf life, without preservatives or additives.
• All D.O.G. fillet jerky meat and organic sweet potato treats are air-dried in small batches and made with the human-grade single source ingredients.

Crunchy Bites plant-based dog biscuits are a healthy, ethical, and environmentally friendly treat option, contributing to a balanced and diverse diet for dogs.

NO, all our Crunchy Bites biscuits are corn, wheat, and soy free!

• Hypoallergenic, avoid common allergens like wheat, soy, corn and great for dogs with meat allergies.
• Help maintain a healthy weight.
• Vitamins, minerals, and antioxidants from our vegetables, fruits, and grains, contribute to a balanced diet.
• Omega-3 fatty acids, which support cardiovascular health.

Absolutely! D.O.G. treats are formulated for all breeds and all life stages.

• To place an order, make sure you are logged in to your D.O.G. account or create a new account.  
• Use the search bar to search for products. 
• To add the product to your cart, click on the red button that says, “Add to Cart.” 
• After you add something to your cart, you can keep shopping or check out.
• On the checkout page, add or select your shipping address, select your payment method.
• Before you place your order, review the items in your cart.
• When you’re ready, click the red button “Place Order.” We’ll send you an email confirming your order. 

• To use a Promotion Code, enter the Promotion Code into the “Promotion Code” field in the Cart or at Checkout. 
• Your discount will be automatically applied to your order when you meet stated Promotion Code requirements.

Checkout is fast and secure. Enter your shipping address and payment method, then place your order!

At doonlygoodpet.com, we accept all major forms of credit cards.

• Apple Pay
• G Pay
• Shop Pay

• Your payment method will be charged automatically when your order ships. 
• You may see a pending charge for the total amount of the order when the order is placed . The pending charge will disappear 24 to 48 hours after your order ships. 

Most orders ship out the same day, Monday through Friday. Orders placed over the weekend will ship out on Monday.

To the contiguous U.S.A. and Hawaii (including P.O. Boxes)

Estimated delivery time 2 to 7 days.

Shipping is free for order over $30, under $30 flat shipping rate is $6.00

Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package. 

• 100% satisfaction guaranteed …  if you are not completely satisfied with your purchase of one of our products, you can receive a full refund for the purchase price.
• We do not require you to ship the product back to us.  We ask that you donate the unused portion of our product(s) to your local animal shelter.

• Please email info@doonlygoodpet.com or call us at 1-800-990-4403 to request a return.  Please provide your order number.
• Upon approval of your return, we will credit the payment method originally used to make the purchase. No need to return the product.

• Please email info@doonlygoodpet.com or call us at 1-800-990-4403 to report the error and request a return.  Please provide your order number.
• We will ether replace the damaged, defective or wrong product (no additional shipping fee) or credit your payment method.
• No need to return the product, please destroy any damaged or defective product.
• If the wrong product was shipped please use it or donate the product to your local animal shelter.

If you purchased from one of our authorized retailers in the past 30 days, please get in touch with that retailer directly to arrange your return and refund.

It’s easy to create a D.O.G. account. Simply click ‘sign in’ or follow the prompts when placing an online order to register using your email address and a password.

With a D.O.G. account, you can save payment information for faster checkout, see recent orders and much more. You can update your account online at anytime. Click ‘sign in’ to access your information.

• If you forgot your password, sign in and click ‘forgot password?’ Enter the email address associated with your account, then click ‘send.’ We will send you a link via email to reset your password. Please allow a few minutes for the request.. If your link has expired, request a new link by following the same steps above. 
• If you were unable to reset your password or you didn’t receive an email notification, please contact us via e-mail or phone at (800) 990-4403.

• By signing up for a D.O.G. account, you’ll receive exclusive offers, advanced product information, and lots more delivered straight to your inbox.
• Already receive D.O.G/ emails? Sign in to your account to update your email address at any time.
• If you no longer wish to receive our exclusive emails, simply click ‘Unsubscribe’ at the bottom of the last email.

Message: support@doonlygoodpet.com
Call: (800) 990-4403
Help section on website